Assign existing SIP extensions to support users and let them make and receive calls in Chrome. Keep call activity, notes, recordings, and processed transcriptions in the Tabd workspace.
No credit card · Works with your existing VoIP
Agents juggle a softphone, helpdesk, CRM, and knowledge base simultaneously. Context-switching tanks handle time and CSAT.
Every additional desktop phone application adds configuration, training, and support work for new agents.
When recordings and call details are spread across tools, reviewing customer conversations takes unnecessary effort.
No visibility into who's on a call, how long it's been running, or when an agent needs help — unless you walk to their desk.
The existing PBX keeps routing calls while Tabd gives the assigned agent a browser interface.
Call routes to the right agent based on your VoIP IVR — Tabd layers on top, no changes needed.
The extension rings and provides answer, decline, mute, hold, transfer, and keypad controls.
Authorized managers can see ringing and active calls in the monitoring dashboard.
Call history and notes are available immediately; enabled recordings can be processed for transcription.
Receive calls to an assigned SIP extension directly through the Chrome softphone.
Turn completed call recordings into searchable transcripts when transcription is enabled.
Use owner, admin, and member roles to separate workspace management from personal access.
Review real call totals, trends, recent calls, top contacts, and current team activity.
Connect your SIP extensions, invite your team, and start calling from Chrome without replacing your existing PBX.
Free plan available · No credit card required