Give every support agent a complete phone system inside their browser. No desk phones, no VoIP hardware, no separate softphone app — just calls, live transcriptions, and tickets that write themselves.
No credit card · Works with your existing VoIP
Agents juggle a softphone, helpdesk, CRM, and knowledge base simultaneously. Context-switching tanks handle time and CSAT.
Every new hire has to learn three phone systems before they're trusted on live calls. Browser-based calling cuts ramp from weeks to hours.
Managers spot-check 2-3% of calls because reviewing recordings across tools is too slow. Most quality issues never get caught.
No visibility into who's on a call, how long it's been running, or when an agent needs help — unless you walk to their desk.
Agents never leave their helpdesk. Every step happens where they already work.
Call routes to the right agent based on your VoIP IVR — Tabd layers on top, no changes needed.
Full calling UI inside the browser. No desk phone, no headset — just a headphone jack and a click.
Every word is transcribed live. Sentiment analysis flags frustrated customers so supervisors can step in.
When the call ends, the helpdesk ticket is updated with duration, transcript, recording link, and outcome.
Works with any existing VoIP or SIP provider. Agents take calls in Chrome or Edge — no hardware, no installs beyond the extension.
Real-time transcription with speaker labels. AI generates a call summary and suggested next action automatically at the end of every call.
Central admin panel for provisioning seats, setting recording rules, managing retention policies, and exporting transcripts for compliance.
Average handle time, first-call resolution, call volume trends, and CSAT correlation — all in one dashboard your managers actually use.
“We onboard new support agents in an afternoon now. The old system took two weeks of training just on the phone. And our QA rate went from 3% to 100% because everything is transcribed automatically.”
Join thousands of teams making smarter calls without switching their VoIP provider.
Free plan available · No credit card required